Calling customer service can be incredibly stressful, especially during the holiday season. Packages go missing, flights are cancelled, orders need to be filed and checked. Whatever the reason, there’s an app that can help spend less time on the phone and more time getting work done: Service.
Service helps when something goes wrong between you and a business – for free. Instead of waiting on hold or searching for the right contact form, tell us what happened – takes less than a minute – and then sit back and relax while we take care of things for you.
This app has someone else call customer service lines for you in order to get issues resolved quickly. Simply input your issue and have someone else handle the matter for you while you attend to other things. The company can help customers get their money back, exchange items, or even get credit when the service in question was subpar.
When downloading the free app, you need only enter your name and phone number to get started, though you may need to provide more information depending on the case, and you can even sync it to Facebook.
No waiting, no waiting on hold.
Once you’ve been paired with a Service expert, discussing your issue is quick and simple. Just type in the company you’re having an issue with, describe the problem and provide supporting details.
Fast and easy chat.
Be connected with a Service expert right away on your mobile device – no phone call required.
Live updates.
Real time chat sends push notifications so you never miss a message, and your Service expert is always available for questions and concerns.
A human touch.
Get connected with a real human (you can even see their face!) who can help you resolve your issue in real time.
TripIt integration.
If you have a travel issue and use TripIt, simply connect your account, and they’ll pull in the relevant itinerary for you.
Same case, different platform.
Filed a case with us online but interested in using the app? Everything stays in sync – . you’re free to switch platforms as often as you please.
Download the Service iOS app today: https://itunes.apple.com/us/app/service/id1005945537?ls=1&mt=8.
Now you just need to decide what you’re going to do with all that free time.